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Shipping Policy

Effective Date: 27/01/25

At Garib Nawaz Meat and Chicken Shop, we are committed to delivering fresh, high-quality raw meat straight to your doorstep with love and care.
This Shipping & Delivery Policy outlines how we handle deliveries.

1. Delivery Partners

We use trusted third-party delivery services such as Rapido, Swiggy Genie, Ola, Uber, and others to deliver your orders safely and quickly.

While we coordinate your delivery, once the order is handed over to our delivery partner, the responsibility for timely and safe delivery rests with the third-party service.

2. Delivery Areas

We currently deliver within selected areas of Bhopal, Madhya Pradesh.
Please check the availability of delivery to your location at the time of placing your order.

3. Delivery Time

  • We strive to deliver your order within 60 to 90 minutes after confirmation, depending on distance and traffic conditions.

  • Delivery times may vary based on factors like weather, traffic, and third-party partner availability.

Note: During peak hours, weekends, festivals, or bad weather, deliveries might take a little longer. Thanks for your patience! 💖

4. Delivery Charges

  • Delivery charges, if any, will be displayed at checkout.

  • Charges may vary based on distance, weight of the order, or delivery partner fees.

5. Order Tracking

Once your order is dispatched, we may provide you with a tracking link from the third-party delivery service (if available).
Otherwise, you will receive updates via SMS, WhatsApp, or call.

6. Delivery Issues

If there are any issues like:

  • Delay in delivery

  • Unable to locate the delivery address

  • Damaged or missing items

Please contact us immediately. We will coordinate with the delivery partner to resolve the issue as quickly as possible.

7. No Responsibility After Handover

Once the order is picked up by the third-party delivery partner:

  • We are not responsible for any loss, damage, delay, or mishandling of the product during transit.

  • However, we will do our best to assist you if any delivery problems arise.

8. Customer Responsibility

  • Please ensure someone is available at the delivery address to receive the order.

  • Provide accurate address details and reachable contact number at the time of placing the order.

9. Changes to This Policy

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on our Website and App.

Thank You ❤️

Thank you for trusting Garib Nawaz Meat and Chicken Shop!
We are honored to serve you fresh and premium quality meat, delivered with love!